Understanding Your Student Account
Find answers to common student account questions, including tuition billing, payment options, financial aid refunds, account holds, health insurance charges and payment deadlines. Use the sections below to find information about billing statements, payments, refunds and student account services.
Paying Your Student Bill
Tuition payment due dates are listed in the Academic Calendar.
Yes. Âé¶¹´«Ã½Ó³» offers the Panther Payment Plan for payment of your tuition and fees.
- Fall and Spring semester: Up to four monthly payments
- Summer semester: Up to three monthly payments
- 8-week terms: Two monthly payments
You can enroll in the Panther Payment Plan in PAWS, under Student Accounting, prior to the start of each semester or term. There is a small enrollment fee.
During the first week of each month. You will receive an email notification that your student billing statement is available in PAWS.
If you are waiting for financial aid disbursement, have enrolled in a payment plan or have tuition deferment, you will continue to receive billing statements until Âé¶¹´«Ã½Ó³» has received payment in full.
You can make tuition payments and pay your student bill at the cashier's window in L3Harris Commons, online in PAWS or by mail.
- In person at the cashier’s window:
- Cash or check
- Monday - Friday 8:30 a.m. - 4:30 p.m.
- Online in PAWS:
- Credit card (Visa, MasterCard, AMEX & Discover) – service processing fee applies
- Electronic check – no service processing fee
- Enroll in the Panther Payment Plan
- Wire transfer/International payment services
To make a payment in PAWS, go to the Student Accounting tab. Be sure to select the correct term.
- By mail:
- Payment by check can be mailed to Student Accounting. Make checks payable to Âé¶¹´«Ã½Ó³» and be sure to include the student's complete name and ID number.
- Mailing address:
Âé¶¹´«Ã½Ó³» Student Accounting
150 W. University Blvd
Melbourne, FL, 32901-6975
Yes. Payments made by credit card or debit card incur a non-refundable service fee.
- Service fee for domestic (U.S.) cards: 3.00%
- Service fee for international cards: 4.25%
Payments made by electronic check do not incur service fees.
If your employer, prepaid college plan or a government agency or embassy is paying your tuition, our third-party billing specialist will work with you to get things set up. See Third Party Billing and Military Tuition Assistance for details and contact information.
Financial Aid and Refunds
You may receive a financial aid refund if your financial aid exceeds your tuition and fees. A credit balance is created on your student account when excess aid remains after charges are paid. Financial aid refunds are processed automatically.
- Main campus and education center students: Refunds are processed after the first two weeks of classes.
- Âé¶¹´«Ã½Ó³» Online returning students: Refunds are processed after the first three weeks of classes.
For financial aid credit balances created after this, refunds are processed weekly.
Yes. Students with excess financial aid on their student account (excluding work-study) may transfer the funds to their Panther card to purchase books and supplies at the Campus Bookstore. Go to the cashier’s window in L3Harris Commons to request the transfer.
Yes. Federal Title IV financial aid can be used for non-tuition expenses if you authorize Âé¶¹´«Ã½Ó³» to apply funds that way.
Title IV financial aid includes grants such as Pell, ACG, Smart, etc., or loans such as Stafford, PLUS or Perkins.
You can submit your authorization in PAWS. Under Financial Aid, select Financial Aid Authorization.
If you do not provide authorization, the university is required to refund the entire amount of the aid left over after covering only the tuition cost. In that case, if you have non-tuition expenses on your account you could still have a balance due.
Account Access and Holds
Contact the IT Help Desk at 321-674-7284 or visit the webpage to reset your password or for other assistance with TRACKS.
Holds may be placed on a student account for academic or financial reasons. Financial holds usually mean money is owed to the university.
Some student account holds may prevent registration, transcript requests or other university services until the issue is resolved.
Sometimes student account holds are just informational and don’t mean there is anything wrong. For example, if you signed up for the Panther Payment Plan, there will be a hold that notes this.
You can see student account holds in PAWS under Student Profile.
The reason for the hold and the phone extension to call for more information will be listed.
The phone extension is the last four digits of the full phone number. Most Âé¶¹´«Ã½Ó³» phone numbers begin with 321-674. For example, if extension 8199 is listed you would dial 321-674-8199.
Billing Questions and Charges
You can view your student account balance in PAWS under Student Accounting. Your balance includes tuition, fees, payments, financial aid and any outstanding charges.
All full-time undergraduate and graduate students are required to have health insurance. Students who already have qualifying coverage may request a health insurance waiver.
More information and a link to request a health insurance waiver are available on the Student Health Insurance Program page.
You can update your billing address under Personal Information in PAWS.
Contact Student Accounting at 321-674-8199 or by email to studentacctg@fit.edu with any billing questions.
Office Locations
Student Accounting and the cashier’s window are located on the first floor of L3Harris Commons in Room 133. The cashier's office is open weekdays from 8:30 a.m. to 4:30 p.m.
The Office of Account Management is located on the first floor of L3Harris Commons in Room 134. The office is open weekdays from 8:30 a.m. to 5 p.m.
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